Shipping & Return Policy

Ooh La Lūm currently ships within the United States. All shipping is by UPS ground and all orders are shipped from Orange County, California. Orders with in-stock inventory will be fulfilled within 10-14 business days (excluding holidays).  Please note your order may encounter delays once shipped with UPS due to COVID-19, increased shipping volume or inclement weather which is out of our control.

Shipping rates are as follows:

 

Large Pieces: Standard Ground Shipping $100.00 USD

 

Medium Pieces: Standard Ground Shipping $50.00 USD

 

Small Pieces: Standard Ground Shipping $25.00 USD

 

Shipping rates are subject to change as we continue to grow*

We are happy to quote International rates as needed.

 

Returns are accepted if your product is defective or damaged, otherwise all sales are final. Please reach out to oohlalum@gmail.com with the order number and details of the issue. Please include photos if possible.